Custom & Insurance

With our unrivalled network of customs brokerage offices, we understand better than anyone difficulties of cross border trade.

Our highly efficient customs brokerage, clearance and compliance service is designed to take the complexity out of the customs process. As well as moving your goods seamlessly across international borders, we ensure complete security in challenging environments and provide insurance against unforeseen events.


Customs Services

Are you fully compliant?

The international trade and compliance landscape is rapidly changing, and global supply chains are facing major challenges:

Globalization and expansion of international trade: forging partnerships with service providers that have expertise across various geographies.
Increased demand for electronic data sharing: such as advanced shipment notification and sharing of compliance data.
A global trend towards a risk-based approach: requiring traders to share details of their shipments at any given time, such as pre-load, pre-departure and pre-arrival.
Increased awareness of regulations and compliance: now becoming a board level issue and a core focus among international trade companies.
Increased penalties for non-compliance: with an immediate impact on customers’ supply chain and financial bottom line.
It is in this climate that a Customs Broker with the ability to reduce complexity offers you a genuine competitive advantage.

Contact Our Customs Experts

 Our solution for you:

Customs Brokerage Services

We offer a broad range of services to ensure uniform, consistent & compliant trade activities, supporting your company in avoiding delays, fines & penalties.


Customs Brokerage Services Portfolio

  • Import and Export Declaration Filing: Customs declarations to process the import/export of goods.
  • Security Filing: Advance notification to authorities in importing countries consisting of critical information for
  • security screening. Examples are the US Importer Security Filing (ISF) and the EU Import Control System (ICS).
  • Duties & Taxes Advancement: Facilitation of the payment of customs duties and taxes on behalf of the customer.
  • Other Government Agency Services: Service to ensure the clearance of goods through other government agencies, e.g. Ministry of Health, Department of Agriculture.
  • In-Transit Movement: Management of the customs formalities for goods moving through one customs territory into another or transportation of uncleared shipments within one customs territory.
  • Permits and Licensing Application Services: Providing support to obtain special licenses and permits.
  • Additional Services: Foreign Trade Zone (FTZ), Bonded Warehouse, Duty Drawback Processing, Fiscal Representation, Excise Duty Handling, and many other services.

Customs and Trade Consulting Services Our customs consultants can review your supply chain to help enhance customs activities, optimize duties, identify potential risk areas and optimize internal controls and procedures to maximize internal compliance.

Customs and Trade Consulting Services Portfolio

Customs Management: Global Customs Management Program to coordinate the customs activities in various countries or support specialized services (e.g. Customs Competence Teams for Customers to monitor all customs transactions in Europe or globally).
Regulatory Interpretation & Consultation: Interpretation and Consultation e.g. Tariff Classification Services; Tariff Engineering and Duty Optimization, Binding Rulings; Prior Disclosures and Penalty Avoidance; Administrative Appeal Support and Representation; Appeals, Petitions & Protests; Import/Export Licenses and Quotas.
Compliance Assessment & Audits: Customs Compliance Assessments and Audits; Development of Internal Compliance Manuals; Documentation and Recordkeeping Requirements.
Customs Training & Education: Support the knowledge base development by various training programs and information services e.g. On Site Training; Seminars; Periodic Information Bulletins and White Papers.
Duty & Tax Programs: Management of duties and taxes programs, e.g. Duty Drawback; Trade Agreement and Preferential Treatment Qualifications; Duty Optimization Planning, Audits and Refunds; Tariff Concession Order Applications and Representation; Foreign Trade Zone Consulting and Support.
On-Site Resources (Secondment): We provide highly experienced on-site staff to support in different areas of the customs clearance process, e.g. filing of customs declarations, goods classification, and other customs activities.


Freight Security

As part of our efforts to establish a true security culture, GSS was the first global freight forwarder with an in-house security department and one of the first to receive the Customs Trade Partnership Against Terrorism (C-TPAT) certification from the US Customs and Border Protection agency. Several of our programs have achieved C-TPAT ‘Best Practice’ accreditation by US authorities.
We manage freight security through a global incident reporting room and more than 100 highly secure locations, more than the entire forwarding and logistics industry. Each of these benefits from instant communication with local and international law enforcement authorities. We also use state-of-the-art risk assessment to ensure your assets are protected.
More than 100 security experts make sure that our standards are applied, assisted by more than 750 security nominees in each of the country organizations. With Security Awareness For Employees (SAFE), GSS has established a unique internal training program.

Cargo Insurance

Are you fully covered?

Should something go wrong when you’re shipping cargo, the compensation to which you’re entitled is normally calculated against a ‘limited liability clause’. Under limited liability, damaged or lost cargo is assessed by weight, not value. So in all likelihood, your compensation could be dramatically less than the commercial value of the goods.

Our solution for you

For a competitive premium, GSS CARGO INSURANCE will cover your freight against loss or damage from any external cause. Flexible to meet your needs it can be arranged as follows:

  • Ad-hoc Insurance Policy: one-off cover for a specific shipment.
  • Annual Insurance Policy: insures all GSS Global Forwarding shipments over the course of a pre-defined period such as one year.

Road Freight Insurance

Goods worth many billion Euros are lost or stolen every year, in Europe alone. In spite of the high quality and performance of GSS Freight’s transportation solutions, shipment damage or loss can also affect our customers due to external causes. In Europe the liability of road transportation service providers is typically limited by CMR regulations (Convention on the Contract for the International Carriage of Goods by Road). However, in the event of a loss or damage these limitations are often not representative of the actual value of the goods. Complementing its transportation services GSS Freight can upon request arrange your freight insurance. This gives you financial protection against most risks of physical loss or damage due to external causes. Thus, customers who utilize freight insurance set-up by GSS Freight can significantly reduce the financial impact associated with these unfortunate events.


In addition to arranging shipment insurance, GSS Freight takes a variety of proactive measures to ensure your freight’s safety. Comprehensive surveillance, padlocks, clamps and alarm systems, trucks marked on the roof with a license plate or a tactical number for aerial surveillance, emergency hotlines, second drivers on board – there are many things we are doing to protect your shipment throughout its journey.